Reviews with substance, not fluff

A Loop Review combines survey questions with written comments, giving you a truly reliable and actionable picture of how your customers view your business and their experience.

Reviews that help you stand out

Using Loop Reviews shows that you respect your customer's opinions and want to listen to them. You will stand out in their mind when you genuinely ask them for a review and make the process of providing a review easy for them.

Reviews that are comparable with each other

You are committed to your customers. When they care enough to provide you feedback, you want to take action.  But with traditional open-ended reviews, it is nearly impossible to determine whether the sentiment expressed by a one or two customers is representative of the issue.  LoopReviews fixes that, because each one is comparable.  LoopInsights helps you identify issues and act with confidence.

Reviews that monitor your customer loyalty

Loop Reviews keeps an ongoing tally of your customer loyalty and whether your customers will recommend you to others.  When you use Loop Reviews, you are able to maintain a constantly updated view of customer loyalty and likelihood to recommend across your business.  Think of us as an ever-vigilant sentry looking after your business.

  Reviews that show you where to improve

Because every Loop Review is comparable with each other, we aggregate the data from all of your reviews and provide you with key insights into areas where you might want to improve your performance - whether a business process or an individual employee.

Reviews that monitor customer loyalty 

Loop Reviews keeps an ongoing tally of your customer loyalty and whether your customers will recommend you to others.  When you use Loop Reviews, you are able to maintain a constantly updated view of customer loyalty and likelihood to recommend across your business.  Think of us as an ever-vigilant sentry looking after your business.

Reviews are specific to your services and providers

Loop Reviews keeps an ongoing tally of your customer loyalty and whether your customers will recommend you to others.  When you use Loop Reviews, you are able to maintain a constantly updated view of customer loyalty and likelihood to recommend across your business.  Think of us as an ever-vigilant sentry looking after your business.