The road to results starts with
authentic, objective customer reviews
And not just any review will do
Get meaningfully better reviews
Only Authentic Reviews
The unfortunate fact is that a vast number of reviews online are fake. While it may be easy for you to tell the difference between a real review and a fake one, your future customers cannot and may result in losing this potential new customer. Every LoopReview is an authentic review, from only your customers.
Every Review is Initiated by You
Customers have a point of view and want to be listened to. It is an intimate step to genuinely ask your customers for feedback. Customers know this and in our experience they will provide a review. In fact, our customers are getting response rates over 30% with LoopReviews. All you have to do is genuinely ask your customers and send them the invitation.
The traditional review features an open text box for each reviewer to write whatever they please. While these unstructured comments are important, a review needs to be much more actionable for it to be of any use. Every LoopReview features both structured questions and unstructured open text. The structured questions allow you to get honest, actionable feedback from all your reviews.
A huge benefit of LoopReviews is the standardization that enables you to compare your performance across dozens or hundreds of reviews. If your experience with reviews to this point has been a traditional review (such as a Google Review), you may have never thought about being able to meaningfully compare one review to many others, but this is one benefit of Loopit.
A LoopReview is easy for your customers
Structured Question Wizard
The LoopReview experience walks your customer through a series of 11 questions that collect actionable insights in a time-efficient manner.
Your customers will be able to provide free-text comments like a traditional review.
A LoopReview can be completed on a computer, tablet or mobile phone. Invitations are sent via email or via SMS text message.